Privacy Policy

Introduction

digitalvoyager AS ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website and services. We are the data controller for the personal data we process about you.

Data We Collect

The data we collect includes personal information you provide directly to us and information collected automatically through your use of our services. We collect the following types of personal data:

• Contact information: name, email address, phone number, and postal address
• Communication data: messages, inquiries, and feedback you send to us
• Technical data: IP address, browser type, device information, and operating system
• Usage data: pages visited, time spent on our website, and interaction patterns
• Cookie data: preferences and settings stored through cookies and similar technologies
• Professional information: business requirements and financial platform preferences when relevant to our services

How We Use Your Information

We use your personal data for legitimate business purposes and how we use your information depends on which services you use and how you interact with us. Specifically, we use of your data for:

• Providing our financial platform comparison and analysis services
• Responding to your inquiries and providing customer support
• Sending you information about our services and updates
• Improving our website functionality and user experience
• Analysing website usage and performance through analytics
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and ensuring website security

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data for specific purposes
• Contract: When processing is necessary for the performance of a contract with you
• Legitimate interests: When we have a legitimate business interest that does not override your rights
• Legal obligation: When we must process your data to comply with legal requirements

Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and services
• With analytics providers like Google Analytics to understand website usage
• With advertising platforms like Google Ads for remarketing purposes (with your consent)
• When required by law or to protect our rights and interests
• In connection with a business transfer or merger

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Generally, we keep contact and communication data for up to 7 years for business records, analytics data for up to 26 months, and cookie data according to the retention periods specified in our cookie policy. We regularly review our data retention practices and delete data that is no longer needed.

Your Rights

Under GDPR and applicable data protection laws, your rights include:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate personal data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to processing based on legitimate interests or for marketing
• Right to withdraw consent: Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

We primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, want to exercise your rights, or need to contact us about data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with data protection law. You can contact them at www.datatilsynet.dk or by post at Borgergade 28, 5, 1300 Copenhagen K, Denmark.